Dow Corning shifts Xiameter to top gear

Dow Corning, with its Xiameter, plans to drive sales of silicones, says Samuel Joseph

Dow Corning is passionately intent on giving a big boost to its sales drive on silicones through its unique portal, www.xiameter.com. For kick starting Mission Xiameter, it was none other than Jean-Paul Mollie, President, Middle East, S Asia & Africa, Dow Corning, who addressed a knot of media persons in Mumbai recently. Sharing the media limelight was S Venkataraman, Country Trader, Dow Corning India, who will also be responsible for the silicones boost campaign. Mollie struck the keynote of the meet: "Solar power, automobiles, textiles and even agriculture. In what we see or touch in everyday life, silicone is there directly or indirectly. Dow Corning, the leader, is starting a new campaign to promote its sales through Xiameter, a portal devoted to selling and providing guidance on our silicones".

Xiameter, which was launched 7 years ago internationally, has received good response in the global market. But so far there has been no special drive in India. "Now, we have moved to launch this drive in a big way. Hence Xiameter has been tailored to meet the requirements of the Indian and other Asian markets. This is a part of a significant expansion plan from this service-oriented website. The future is for clean energy and sustainable environment and Dow Corning will be among those at the centre of this revolution", said Mollie. 

He added, "India is going up on the scale of sophistication. Take for instance automobiles. Today, Indians want more and more comfort while driving. In Europe, an average car has about 4 kg of silicones in its various components. Presently, in India, this may be less. And there is immense scope in the application of silicones in the automobile industry and this is where the future market is. So, Dow Corning is poised to make inroads into this". 

In automotives, for instance, Dow Corning's innovative two-part silicone sealant is used in headlight and taillight assembly in two-wheelers, which enhances the stability, safety and design aspects of these vehicles. The sealant offers higher durability and adhesion, and also provides 100 per cent anti-fogging capability and rapid curing time. Automotive designers and engineers in India and around the world rely on Dow Corning for products and solutions that ensure safety, dependability and value. Solar power value chain is another segment where silicones play a vital role. " India plans to play a pivotal role in creating solar energy, and the target is 20,000 MW by 2020. Here is a great potential for silicones, and we will be there to capture the market", Mollie revealed. To meet the requirements, which also includes for that of the electronics industry in India, Dow Corning proposes to go for 90% capacity expansion in the next few years. It has pumped in US$ 4 billion in research and such activities in the last few years. 

Interestingly, S Venkataraman explained that Xiameter helps to solve the complex challenges in the requirements of silicones for the industry. Elaborating the benefits and values of Xiameter, Venkataraman said that for the first time, apart from Xiameter, Dow Corning has roped in channel partners to promote the sales of silicones. "True innovation does not stand still, neither do our customers. So, now we have modified some parameters on the Xiameter platform to suit the needs of the Indian buyers. Silicones will now be available in lower quantities too".

"When we launched the Xiameter business model seven years ago, it was an innovation within the silicones industry - the first time any supplier had structured its business offerings specifically to serve customers who wanted high quality, reliable products but didn't want to pay for additional services. Detailed discussions with our customers have shown that they value the Xiameter brand approach - they appreciate the convenience of ordering materials whenever and wherever they need them, whether that's at night or on a weekend. But the Xiameter business model launched in 2002 wasn't for everyone. It satisfied the needs of large volume users of commonly used silicone products. Through our customer discussion, we found that additional customers - customers who purchase the same standard silicones products - want to take advantage of some of the functionality and options offered through the Xiameter brand. So the changes we are announcing today are designed to ensure that the innovative business model we call the Xiameter brand continues to grow and meet the evolving needs of our customers", opined Venkatraman. Speaking further, Venkatraman laid stress on the fact that customers demand an easy and efficient way to purchase standard silicone products. "More than ever", he added, "our customers say they want suppliers that can help them improve efficiency by making the purchasing process easier and more cost efficient. Our customers want the ability to purchase an even wider product range through the Xiameter brand - applying the model to other parts of their business. This also enables new customers to take advantage of this purchasing option", Venkataraman remarked.

The Xiameter business model can make a real difference to the efficiency of companies who rely upon silicone materials. It will help companies whose purchasing decisions are driven by the needs for efficiency and productivity; companies who want price and supply stability and are looking to manage costs through convenience in the purchasing process.