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Automotive Product Finder Magazine | Audi inaugurates service facility in Vijayawada
Audi inaugurates service facility in Vijayawada
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Audi has opened the Audi Service Vijayawada under its ‘Workshop First’ strategy, as a part of its customer delight initiative in India. Spread over an area of 9,600 sq ft, the facility boasts of 7 bays and houses state-of-the-art body shop facilities. The new service facility will further strengthen the brand’s commitment towards customers in Andhra Pradesh and southern India.
“The customer is at the core of what we do at Audi and we are committed towards having a customer as part of the Audi family. The ‘Workshop First’ strategy, which focuses on customer’s service needs right from Day 1 is a strategic approach to our network strategy by offering our customers easy access to world class service facilities that the brand Audi stands for globally. The Audi Service Vijayawada facility will further consolidate our commitment towards providing exceptional service to our customers in this region. Creating additional touchpoints for delivering service is a clear activity and commitment towards customer centricity as we go to where the market and customers require us to be,” said Rahil Ansari, Head, Audi India.
Under the ‘Workshop First’ strategy, Audi will enter the Tier-2 and Tier-3 cities with a ‘Service First promise’ by inaugurating a workshop first; a gradual plan to establish a showroom follows. Rajiv Sanghvi, Dealer Principal, Audi Service Vijayawada said, “The new service facility in Vijayawada will abide by the promise of offering the best luxury experience in line with the perfection that Audi brand stands for.”
Audi Inaugurates Service
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