|
Honda models have improved considerably in
initial quality from 2007, garnering three model-level awards and
emerging as the most-improved nameplate, according to the J.D.
Power Asia Pacific 2008 India Initial Quality Study (IQS) released
recently. The study, which measures problems customers experience
with their new vehicles during the first two to six months of
ownership, examines more than 200 problem symptoms covering eight
vehicle components.
These components, listed in order of frequency
of reported problems, include: engine and transmission; vehicle
exterior; driving experience; HVAC; features, controls and
displays; vehicle interior; seats and audio, entertainment and
navigation. Overall quality performance is determined by the
problems experienced per 100 vehicles (PP100), with a lower score
reflecting higher quality. Three Honda models, CR-V, City and
Civic ranked highest in their respective segments.
|